Refund & Cancellation Policy

All payments made on BidOrbit are final. We do not offer refunds or cancellations, apart from the narrow exceptions set out below.

Claiming or raising a rank, or taking a category sponsorship, is a digital service that begins the instant your payment is confirmed: the listing or sponsorship is created, or your rank is raised, and the paid amount is immediately reflected on the public board. Because the service is performed in full at that moment, there is nothing left to "cancel" afterward.

No refunds for any of the following

• Being outranked by a higher bid at any time after you pay.
• Losing a category sponsorship because another company outbid you for that category.
• A drop on the Today board once 24 hours have passed.
• Fewer clicks, visitors, or results than you expected.
• Downtime, bugs, or a category assignment you disagree with - other than a fault that stopped your paid placement going live at all, which is covered below.
• A change of mind, or a listing removed for breaching our Terms of Service.

By completing checkout, you request that we begin this digital service immediately, and you acknowledge that you waive any cooling-off or withdrawal period to the extent that Indian law allows that waiver.

The exceptions: a duplicate charge, a wrong amount, or a payment that never went live

If a technical or processing fault causes you to be charged twice for the same action, or charged an amount that does not match what was shown to you at checkout, we will correct or reverse that specific erroneous charge.

Separately, if your payment succeeded but a fault on our side meant the listing, rank increase, or sponsorship you paid for never appeared on the board, you did not receive the service at all. In that case we will either put the placement live or refund that payment in full. Tell us and we will check it - you should not have to chase a charge that bought nothing.

Neither of these is a general right to a refund. They apply to a verifiable processing error or a non-delivery, not to dissatisfaction with the outcome of a completed, correctly-charged payment that did go live.

To report any of these, email bidorbits@gmail.com or use our Contact page with your order or checkout ID from Dodo Payments. We will acknowledge your report within 48 hours and work to resolve a verified error promptly.

Chargebacks and payment disputes

Because our no-refund policy is disclosed before you pay, initiating a chargeback or payment dispute instead of contacting us first is treated as a breach of our Terms of Service. We may remove the associated listing and refuse future use of the Service in that case.

Related pages

See our Terms of Service for the full terms governing payments, and our Rules for how ranks and bidding amounts work.